Platform
One operating platform for your utility services.
UMS brings utility data, invoice validation, tariff analysis, procurement, brokerage and reporting into one connected workspace. Reuse client evidence across your services while your CRM manages sales and relationships.
Built for organisations managing complex utility portfolios. UMS handles electricity, gas, water, waste, LPG, and more — so you can stop managing utilities in spreadsheets and start managing them with intelligence.
The challenge
Utility Management Is Broken
Most organisations manage utilities across fragmented systems — spreadsheets for invoices, separate portals for each retailer, manual processes for validation. The result is overpayments, missed errors, and decisions made on incomplete data.
The platform
Six Core Modules, One Unified Platform
Each module works together to give you end-to-end visibility and control across your energy supply chain — no switching between tools, no manual data transfer.
Site & Account Management
Centralise every utility site, meter, and retail account in one dashboard. Track contract terms, renewal dates, and account hierarchies across your entire portfolio — whether you manage ten sites or ten thousand.
Invoice Reading & Validation
Joule Invoice Reading automates invoice ingestion across supported retailer formats, extracting line items and matching them against contracted rates, gazetted network tariffs, and loss factors. Flag potential overcharges, missed credits and tariff errors for review against the available evidence.
Meter Data Collection
Gather interval and accumulation meter data via email, SFTP, and API integrations across electricity, gas, water, and LPG. The platform processes 105,120 five-minute interval data points per meter annually, normalising readings from different distributors into a single timeline for accurate consumption analysis and anomaly detection.
Universal Utility Coverage
Electricity, natural gas, water, wastewater, LPG, waste management, steam, chilled water, and district energy — every utility type within a single platform. Unified reporting lets you compare costs, consumption, and emissions across fuel types without switching tools.
Enterprise-Grade Security
Encryption protects data in transit and at rest. Regional data residency keeps Australian customers' data onshore. Multi-factor authentication, role-based access control, and detailed audit logging ensure only authorised personnel can view or modify sensitive utility data.
API & System Integration
Connect UMS to your existing ERP, CRM, finance, or sustainability systems through the Utilified Programming Interface (UPI) — a REST API with webhook support. Confirm provider support and setup for the integration you need. Automate data flows so utility intelligence appears where your team already works.
Utility intelligence
From Raw Data to Real Decisions
UMS turns raw utility data into decisions. Powered by Joule, the intelligence layer built into the platform.
Joule
Joule translates complex utility data into clear recommendations. Ask questions in plain language, surface anomalies, and get actionable intelligence without writing queries or building reports.
Advanced Analytics & Reporting
Real-time dashboards, trend analysis, and benchmarking across your portfolio. Generate board-ready reports in minutes, with automated delivery on your schedule.
Smart Validation Engine
Compare supported invoice charges with available meter data, contract rates and published tariffs. Review discrepancies with source evidence before payment-file preparation.
How it works
How It Works
Getting started is straightforward. Our team handles the heavy lifting so you can focus on outcomes, not implementation.
Connect Your Data
We onboard your sites, meters, and retailer accounts. Existing invoices and meter data are imported — including historical data — so you have a complete picture from day one. Data flows in via email, SFTP, API, or Excel.
Automate & Validate
UMS begins ingesting new invoices and meter reads automatically. Joule Invoice Reading digitises invoices at line-item level, the billing engine compares supported charges with contracts and tariffs, and exceptions enter review with source evidence.
Decide & Report
Use real-time dashboards and automated reports to identify savings, track sustainability targets, and present utility intelligence to stakeholders. Insights built for action and decision-making.
Built for scale
Built for Complex Utility Portfolios
UMS is designed for organisations that need a single source of truth across their energy supply chain — from boutique energy consultancies to ASX-listed enterprises.
Energy Brokers & Consultants
Manage thousands of client connections without adding headcount. Automate invoice processing, validate charges against contracted rates, and generate white-label reports your clients access directly through the UMS Portal. Resell validation, tariff reviews, and payment batch services to create new revenue streams.
Large Property Portfolios
Whether you operate commercial offices, shopping centres, or industrial parks across multiple states, UMS consolidates every site, meter, and retailer account into one dashboard — with accurate cost allocation and consumption tracking across electricity, gas, water, and LPG.
Enterprise & Government
Organisations managing complex utility portfolios need validation at scale. UMS automates supported invoice ingestion, integrates with AEMO data, and applies Australian-specific network tariffs and loss factors. UMS supports emissions evidence and disclosure preparation where the ESG module is enabled. Professional review and compliance decisions remain with your reporting team.
Outcomes
Why Teams Choose UMS
Whether you're an energy consultant scaling your practice or an enterprise cutting utility costs, UMS delivers measurable outcomes.
For Brokers & Consultants
- Scale operations without adding headcount
- Track forecast and actual brokerage revenue
- Automate invoice processing and validation
- Create new revenue streams through resold services
- Deliver white-label client portals and reports
- Assess value against your own portfolio and workflow
For Enterprise & Government
- Identify cost savings across all utility types
- Audit-ready data for ASRS and sustainability reporting
- Streamline procurement-to-payment workflows
- Data-driven decisions backed by real utility intelligence
- Complete visibility across your entire energy portfolio
- Controlled access and operational audit history
Market depth
Deep Australian Market Specialisation
UMS includes deep specialisation in the Australian energy market. While generic platforms surface raw consumption, UMS understands the specific rules, tariff structures, and regulatory requirements Australian businesses navigate daily — and applies the same rigour to every market it operates in.
- Complete AU network tariff database
- Loss factor calculations for accurate billing validation
- Public holiday adjustments for time-of-use tariffs
- AEMO data integration for market-level intelligence
- Full supplier database covering all Australian retailers
- ASRS mandatory climate reporting support (from FY2025-26)