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    Utility Management System

    One platform for utility operations and advisory.

    Bring client utility data, invoice validation, tariff reviews, procurement and reporting into one operating platform. Your team can reuse the same site, meter and contract evidence across services, with less re-entry between tools.

    Works alongside your CRM

    Keep sales and relationship management in your CRM. UMS is the operational and advisory workspace for utility services: client sites, meter data, invoice checks, commercial analysis and recurring deliverables. Use UPI for supported data exchange; confirm the integration you need with our team.

    From invoice to payment file

    Connect intake, validation, exception review and the retail account ledger with controlled payment-file preparation. Your bank and accounting system handle settlement and general accounting.

    From procurement to revenue

    Use EMP for connected tender workflows, then manage agreements, brokerage calculations and Xero invoicing in UMS with a configured accounting connection.

    From source data to client reporting

    Reuse utility evidence in scheduled reports, forecasts and emissions preparation. Branded client portal delivery and Joule are available as add-ons; module access and data requirements apply.

    Upcoming · awaiting release

    Energy assessments, solar and battery feasibility, and proposals

    Compare solar and battery options using interval data and tariffs, model investment and financing assumptions, prepare proposals and rank portfolio opportunities. These workflows are awaiting release. They support commercial feasibility; engineering design, installation approval and professional tax advice remain separate.

    Availability depends on your modules, permissions, configured feeds and source-data quality. Ask us to confirm scope and commercial terms for your workflow.

    One data spine

    Every utility, connected to the same source of truth.

    Bring a global portfolio into one hierarchy, with the detail your operations team needs and the structure your finance team trusts.

    Universal utility coverage

    Electricity, gas, water, waste, LPG, and district energy share one operating model, so teams can compare the portfolio without changing tools.

    Portfolio to submeter

    Model portfolios, properties, sites, meters, submeters, and solar or inverter feeds in a multi-level hierarchy that holds together across countries.

    Onboard in the shape you have

    Use one CSV for bulk onboarding, then move into a unified onboarding wizard for validation, enrichment, and connection setup.

    ElectricityGasWaterWasteLPGDistrict energy

    Data that collects itself

    Meet the data where it already lives.

    UMS turns recurring file drops, inbox traffic, live APIs, and interval data into a dependable operating rhythm.

    Email inbox

    Route retailer invoices and meter files into a monitored intake.

    SFTP

    Receive scheduled files from retailers, distributors, and partners.

    API

    Connect supported feeds and systems through the UPI API.

    Invoice-from-URL

    Capture invoices from secure retailer document links.

    Interval CSV

    Map interval data at 5-minute resolution, at portfolio scale.

    Interval data

    Column mapping at five-minute resolution.

    Map interval CSV columns once and keep readings aligned across meters, sites, and feeds. The same timeline supports consumption analysis, demand profiling, and validation.

    Australian market depth

    AEMO and network tariff data, built into the workflow.

    Deep specialisation in the Australian NEM gives teams a high-resolution starting point, built to extend to any market.

    Validation with evidence

    Make invoice confidence part of the process.

    UMS connects the bill, the meter, the contract, and the tariff so exceptions have context and every resolution leaves a trace.

    Billing engine

    Compare supported invoice charges with contract terms, available meter data and tariff rules before payment.

    Joule Invoice Reading

    Dual-model consensus extracts invoice fields with per-field confidence, across retailer formats.

    Review Workbench

    Review exceptions in context and resolve issues in place, with the source document docked beside the data.

    Retail account ledger

    Follow every invoice and retail account through a unified field-level history timeline, with mandatory reasons for manual adjustments.

    Exception resolution

    A workbench built around the source document.

    Flagged charge

    $1,240

    Exception ready for review

    A ledger that remembers.

    Keep the retail account ledger, history timeline, invoice status, exceptions, credits, and source documents together. Your team can follow the full story from arrival to resolution.

    Decisions, not dashboards

    Put utility intelligence in the flow of work.

    Give each team a view that matches the decision in front of them, then let Joule take the next question in natural language.

    A configurable home

    Shape the landing view around the work that matters: consumption, spend, exceptions, renewals, or operational priorities.

    Reports with a rhythm

    Use consumption and spend dashboards, portfolio benchmarking, scheduled reports, and a report library to keep decisions moving.

    Joule queries

    Ask Joule natural-language questions about costs, usage, accounts, and exceptions, then follow the evidence back to the underlying data.

    ESG module
    Market intelligence desk
    Portfolio benchmarking

    MCP access

    Connect your AI assistant straight to your utility data — UMS speaks MCP.

    The commercial layer

    Move from visibility to commercial action.

    Keep contracts, tariffs, brokerage operations, and scenarios connected to the same utility intelligence layer.

    Contract management

    Extract key terms with AI and keep renewal dates, rates, clauses, and obligations connected to the data spine.

    Quick tariff review

    Compare tariff options with a clear headline output: annual saving and payback period.

    Tariff template library

    Start from reusable tariff structures and maintain market-specific rules across portfolios.

    Brokerage analytics

    Track portfolio performance, commission opportunities, and Xero billing from the same commercial layer.

    Scenarios

    Model procurement, tariff, and portfolio changes before a commercial decision is made.

    Quick tariff review

    Make the output legible.

    Review options with a decision-ready summary that keeps annual saving and payback in view.

    Estimated annual saving

    $84,600

    Payback period

    8 months

    Built to run

    Operational control from day one.

    UMS gives administrators the controls, visibility, and integration surface required to run utility intelligence across a growing organisation.

    SSO and 2FA
    Roles and permissions
    Usage analytics
    Self-serve billing
    UPI API
    History and adjustment controls
    Single sign-on (SSO)Role-based accessAPI-first integrationAdjustment reasons

    UMS Portal

    Give every stakeholder the right front door.

    The UMS Portal extends utility intelligence to clients, partners, and internal teams with a branded experience connected to the same system.

    Part of UMS — your brand on top of it

    UMS Portal

    Offer a focused, branded view of reports, data, and utility performance while UMS handles the shared data spine underneath.

    Explore UMS Portal

    See the system in motion

    Bring your utility portfolio into focus.

    Walk through the data spine, validation workflow, commercial layer, and decision views with the Utilified team.

    Book a UMS demo